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Business & Finance · October 26, 2026

The FTC accuses Dollar General of routinely overcharging customers

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The Federal Trade Commission (FTC) and 20 U.S. states have filed a lawsuit against Dollar General, alleging the retailer has engaged in long-running deceptive pricing practices. The complaint, filed in the U.S. District Court for the Middle District of Tennessee, claims that the chain consistently overcharges customers at checkout compared to the prices listed on shelves, tags, and advertisements. Authorities allege that these discrepancies have extracted millions of dollars from consumers, particularly affecting low-income communities. Dollar General has stated that it aims for 100% price accuracy and attributed discrepancies to occasional errors while noting recent improvements to its processes.

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Reported by multiple outlets

  • The FTC and 20 states filed a lawsuit against Dollar General.
  • The lawsuit was filed in the U.S. District Court for the Middle District of Tennessee.
  • The core allegation is that register prices frequently exceeded advertised or shelf prices.
  • The states involved include Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah and Wisconsin.
  • Dollar General is headquartered in Goodlettsville, Tennessee.

Reported by only some outlets

  • Dollar General shares dropped approximately 4% following the announcement.
  • The lawsuit alleges Dollar General received tens of thousands of complaints regarding pricing discrepancies.
  • Dollar General operates 21,000 stores nationwide.
  • The FTC claims the overcharging has occurred for years.

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