Tech · October 20, 2026
Revolut hit by service disruption as Google Cloud services suffer technical problems in London – business live
A power outage at a Google Cloud data center in London disrupted services for millions of users across the UK banking and legal sectors. The issue began around 7:00 AM in the europe-west2 region, affecting major institutions including Lloyds, HSBC, and Revolut, as well as the remote video systems for court hearings in England and Wales. Google reported that the issue was mitigated by the afternoon, with most services recovering by 3:00 PM. The event marks the first significant test of new regulatory powers granted to the Financial Conduct Authority and the Bank of England to oversee critical cloud service providers.
Read the original coverage
- The GuardianMainstream
Google Cloud outage: problems fixed for ‘most‘ customers, as regulators push for details – latest updates
Read at The Guardian ↗ Google Reports Cloud Disruptions in Europe Region
Read at The New York Times ↗- Washington TimesMainstream
Google Cloud outage affects multiple British banks
Read at Washington Times ↗
Reported by multiple outlets
- A power outage occurred at a Google Cloud data center in the europe-west2 (London) region.
- The disruption began shortly after 7:00 AM UK time.
- Affected financial institutions include Lloyds, HSBC, and Revolut.
- Court hearings across England and Wales were disrupted due to remote video system failures.
- The Financial Conduct Authority is investigating the incident.
- Google reported service mitigation began around noon, with most services restored by 3:00 PM.
Reported by only some outlets
- Revolut explicitly confirmed that customer money and data remained safe during the disruption.
- Tech experts cited a similar previous incident involving Amazon Cloud services a year prior.
Industry-friendly coverage frames it as…
notes that services recovered by mid-afternoon and highlights assurances from banks that customer funds remained secure.
Skeptical / consumer coverage frames it as…
emphasizes the risks of systemic reliance on a few cloud providers and notes the new regulatory scrutiny facing tech giants.
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