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Tech · November 12, 2026

Microsoft Outlook outage updates: 'Progress toward recovery' as email disruption now on 2nd day

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Microsoft is continuing work to restore its 365 services following a widespread global outage that began on Thursday and extended into a second day. The disruption has primarily affected Outlook, Teams, SharePoint, and the Copilot AI assistant, with users reporting an inability to send or receive emails or access work tools. Microsoft attributed the failure to 'elevated load' and an unexpected surge in service traffic that incapacitated a large number of servers. By Friday, the company reported signs of stabilization in some regions, though it also noted that some recovery efforts were 'not taking as expected' as they worked to identify alternate workstreams. Microsoft has confirmed there is no evidence of malicious or cyber activity related to the incident.

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Reported by multiple outlets

  • A widespread Microsoft 365 outage began on Thursday and continued into Friday.
  • Affected services include Outlook, Teams, SharePoint, OneDrive, and Copilot.
  • The disruption was attributed to 'elevated load' and a large number of servers becoming unavailable.
  • Microsoft stated there is no evidence of malicious or cyber activity.
  • Public and government services in several countries, including Britain, Australia, Singapore, and the Philippines, were impacted.

Reported by only some outlets

  • Microsoft reported that some initial recovery changes were 'not taking as expected' on Friday morning.
  • Businesses in Australia were unable to print invoices and some schools could not hold online classes.
  • Fed-up workers at some U.S. companies went home early on Thursday.
  • Microsoft is identifying alternate workstreams to increase capacity in the face of sustained traffic.
  • The National Health Service in Britain reported a 'disruptive impact' on its services.

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