Top Stories · October 9, 2026
Widespread IT woes hit Southwest Airlines, causing long lines and forcing old-school passenger check-in
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Neutral Summary
A technical outage affecting the IT vendor Amadeus caused temporary disruptions for Southwest Airlines on Friday morning. The failure, which began around 8:00 a.m. ET, impacted bookings, check-in, and boarding processes, forcing staff to process passengers manually. Southwest confirmed the issue was resolved within roughly an hour, attributing the incident to a third-party technology provider. Similar IT issues were reported by United and Delta Airlines earlier in the same week.
A technical outage affecting the IT vendor Amadeus caused temporary disruptions for Southwest Airlines on Friday morning. The failure, which began around 8:00 a.m. ET, impacted bookings, check-in, and boarding processes, forcing staff to process passengers manually. Southwest confirmed the issue was resolved within roughly an hour, attributing the incident to a third-party technology provider. Similar IT issues were reported by United and Delta Airlines earlier in the same week.