Tech · October 26, 2026
Apple responds to reports of the iPhone Duo
Apple has officially acknowledged a display issue affecting its newly launched foldable iPhone Duo following reports from early users about screens cracking near the hinge. Just three days after the device went on sale, the company released a statement identifying the problem as impacting a "small number" of units and advising affected customers to contact AppleCare for replacements. Reports suggest the defect often manifests as a physical crack or a bright line across the inner display, sometimes within hours of initial use.
Read the original coverage
- The VergeTrade
Apple acknowledges iPhone Duo display ‘issue’ after reports of cracked screens
Read at The Verge ↗ - EngadgetTrade
Apple responds to reports of the iPhone Duo
Read at Engadget ↗ - New York PostTabloid
Apple addresses reports of cracked screens on $2K iPhone Duo just days after frenzied launch
Read at New York Post ↗
Reported by multiple outlets
- Apple acknowledged an issue impacting the inner display of the iPhone Duo
- The issue affects the inner screen near the hinge
- Apple is directing affected users to contact AppleCare for a replacement
- The company's official statement describes the problem as affecting a "small number" of units
Reported by only some outlets
- The iPhone Duo retails for $1,999
- Some units reportedly failed within six hours of ownership or after fewer than 20 openings
- Reports of the issue include descriptions of a bright line running from the center to the right side of the screen
- One user reported hearing an audible crack while unfolding the device
Industry-friendly coverage frames it as…
Most coverage includes Apple's full statement which highlights "incredibly positive" early responses and the "exciting" work of developers to pivot the focus back to the device's innovation.
Skeptical / consumer coverage frames it as…
Highlight the immediate nature of the failures, mentioning that devices cracked within "hours" or "days" of purchase despite the $2,000 price point.
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